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Shipping policy
Savannah Incense Shipping Policy
At Savannah Incense, we aim to get your order to you as quickly as possible. All orders are shipped the next day, including Saturdays, so you can enjoy your incense without delay.
Shipping Methods & Rates
- UK Orders: Shipped via Royal Mail Tracked 48 for fast and reliable delivery.
- International Orders: Sent via Royal Mail International Standard for affordable global shipping.
- Shipping costs are calculated at checkout based on your location and order size.
Processing & Dispatch
- Orders are processed and shipped the next day, including Saturdays (excluding public holidays).
- You’ll receive a confirmation email when your order has been dispatched.
Estimated Delivery Times
- UK: 1-4 business days
- International: 5-15 business days (varies by location)
Lost or Delayed Orders
- If your order hasn’t arrived within the expected timeframe, please allow extra time for postal delays.
- If your order is significantly delayed or lost, contact us at Help@savannahincense.com and we’ll assist you.
We’re committed to delivering your incense quickly and reliably if you have any questions, feel free to reach out!