Contact us

Whether you have a question about our incense or assistance with an order, we’re here to help! Fill out the form below, and the Savannah Incense team will get back to you as soon as possible.

Questions? Send us an email

Contact infomation

Opening hours

Mon - Fri, 8:30am - 6:30pm,
Saturday, 8:30am - 6:30pm,
Sunday, CLOSED

FAQs

No, we never use synthetic fragrances. All our incense is made with pure botanicals, resins, and vapor-distilled essential oils to enhance the natural aroma.

Each stick burns for approximately45–60 minutes, depending on environmental conditions like airflow and humidity, but the scent can last for hours!

If you have sensitivities to strong scents or natural resins, we recommend testing a small amount first. Since our incense is free from synthetic fragrances, it is generally more tolerable than commercial brands.

Yes! We prioritize sustainability by sourcing ingredients from ethical suppliers who practice responsible harvesting methods. Our packaging is also eco-conscious, using minimal plastic and recyclable materials.

Our incense sticks are approximately20cm (8 inches) long from top to bottom. They are hand-rolled, so slight variations in length may occur.

Each stick weighs around 1 gram, but the weight can vary significantly depending on the scent. Some blends, especially those with heavier resins or denser botanicals, may weigh slightly more, while lighter blends may weigh a bit less.